Terms of Use

1The service

Zoomix is a web dashboard for Uzum Market sellers: sales and net profit analytics, warehouse and shipments to warehouses, unit economics, expense and payroll tracking, slot booking, delivery, an AI assistant and other features. Available features depend on the plan and may change over time.

Zoomix is an independent service: it is not an official Uzum Market product and is not affiliated with Uzum. The “Uzum” name and marks belong to their owners.

Sections marked “BETA” are provided for testing: they may contain errors, change or be switched off without notice.

2Account

• The service may be used by people aged 18 or over with full legal capacity, and by their authorised representatives.
• You provide accurate details at registration and keep them up to date.
• Keeping your login and password secret and deciding who can access your account is your responsibility. All actions taken through your account are treated as yours.
• If you suspect unauthorised access, change your password at once and tell us.

3Uzum token and shop data

You create the Uzum Seller OpenAPI token yourself in the Uzum seller cabinet. By entering it, you:

• confirm that you have the right to use the shop(s) and to share the token;
• give Zoomix the right to fetch shop data with the token and to perform, on your behalf, the actions you choose in the dashboard (for example, FBS orders, labels, invoices);
• remain responsible for following Uzum's rules, including its OpenAPI terms.

You are responsible for the permissions the token has in Uzum, for its disclosure outside Zoomix, and for consequences in Uzum. You can delete the token in Zoomix Settings or revoke it in the Uzum cabinet at any time.

4Slot booking

Slot booking is an attempt, on your instruction, to reserve a receiving time (slot) at an Uzum warehouse for your invoice. The service is performed using Zoomix's tools.

• Getting a slot, or a specific date, time or warehouse, is not guaranteed — it depends on Uzum's availability and rules.
• Checking the booked slot in the Uzum seller cabinet and delivering goods on time is your responsibility.
• Zoomix is not liable if Uzum cancels or changes a slot, refuses to accept goods, or applies late-delivery fines or other sanctions.
• The slot price is shown in the dashboard and charged to your balance on booking. After a successful booking the charge is not refunded, except where the service was not provided through Zoomix's fault.

5Plans, balance and payments

• Plans, prices (in UZS) and included features are published on the website and in the dashboard. We may change or end the free plan, trial periods and promotions.
• We may change prices; a new price does not affect a period already paid for.
• The balance is a prepayment for services. It is not a bank deposit, earns no interest and cannot be transferred to others.
• A subscription paid for the current period is not refunded, except where the service was not provided through Zoomix's fault.
• Refund of unused balance is considered on written request in line with the law, minus services already provided and payment costs.
• You are responsible for your own tax and reporting obligations.

6Prohibited use

You must not:

• use another person's token or account without their permission;
• hack the service, bypass limits, probe for vulnerabilities, decompile or reverse-engineer it;
• collect data by automated means (scraping) or overload the servers;
• resell or give others access to the service without permission;
• upload malicious code, unlawful content or content that infringes others' rights;
• use the AI assistant for unlawful purposes;
• do anything contrary to the law or Uzum Market's rules.

7Intellectual property and your data

The Zoomix software, design, texts, logo and calculation methods belong to the operator. You may use them only within the service, under a personal, non-exclusive, non-transferable right.

Shop data you enter or that comes from Uzum remains yours. You grant us a free right to process it to provide the service and to prepare anonymised aggregated statistics that cannot identify you or your shop.

We may use your suggestions and feedback about the service without restriction or payment.

8Calculations and data accuracy

Net profit, unit economics, taxes, stock, forecasts and recommendations are calculated automatically from Uzum data and values you enter. They may differ from Uzum reports or your accounting.

We are not liable for delays, errors or gaps in Uzum data. Zoomix figures and AI answers are not accounting, tax, financial or legal advice — check them before important decisions.

9Dependence on the Uzum API

The service depends on the Uzum Market API. Outages on Uzum's side, rate limits, API or rule changes, or token revocation may make some features temporarily or permanently unavailable. We are not liable for such cases and may change or switch off features to adapt to them.

10Disclaimer of warranties

The service is provided “as is” and “as available”. To the extent the law allows, we do not guarantee that it will be uninterrupted or error-free, fit for a particular purpose, or deliver an expected result.

We may suspend the service temporarily for maintenance, updates or security, giving notice where possible. Keep your own copies of important data (for example, via Excel export).

11Limitation of liability

• We are not liable for indirect losses, lost profits, interrupted sales, data loss, or fines and sanctions imposed by Uzum or third parties.
• In any case our total liability is limited to the amount you paid Zoomix in the 3 months before the event giving rise to the claim.
• These limits do not apply where the law prohibits limiting liability (for example, intentional misconduct).
• You will compensate the operator for losses and third-party claims arising from your breach of these terms, the law or others' rights.

12Restricting, blocking and deleting accounts

We may restrict, block or delete an account if:

• these terms are breached;
• fees are not paid;
• false details are given or someone registers in another person's name;
• signs of a security threat, fraud or abuse are found;
• harm is caused to other users, the operator or Uzum Market;
• an authorised state body lawfully requires it.

Where possible we give notice in advance and explain why; in urgent cases restrictions apply immediately. You can object to a decision by email. You may stop using the service and request account deletion at any time; data is deleted in the manner set by law.

13Changes to the terms and service

The operator may change these terms, plans and service features unilaterally at any time. A new version takes effect when it is published on this page, unless it states a different date. Where possible, we announce material changes in the dashboard.

Continuing to use the service after the new version takes effect means you fully accept it. If you disagree, you must stop using the service. Reviewing these terms from time to time is your responsibility.

14Force majeure

Neither party is liable for failure to perform caused by force majeure — natural disasters, war, decisions of state authorities, internet or power outages, major failures of or attacks on the data centre or the Uzum Market system.

15Governing law and disputes

These terms are governed by the law of the Republic of Uzbekistan.

Disputes are first resolved by negotiation: send a written claim by email and we will reply within 30 days. If no agreement is reached, the dispute is heard under the law of the Republic of Uzbekistan by the competent court at the operator's location, except where the law gives you the right to choose another court.

16Final provisions

• These terms and the plan terms published in the dashboard form the entire agreement between the parties.
• If any provision is found invalid, the rest remain in force.
• You may not transfer your account or rights under these terms to anyone else without our consent. We may transfer the service to a legal successor.
• Not exercising a right does not mean waiving it.